From the initial consultation with Mark to the cleanup at the end of the install by Levi and Jared, this was a ABSOLUTELY WONDERFUL EXPERIENCE. Our backyard is our sanctuary and a peaceful place for us to unwind. This traditional pergola is the cherry on top. Thank you to everyone throughout the process that made this experience special for us! If you are reading this review and are serious about purchasing a pergola, or a pavilion STOP LOOKING!! Call these folks you won’t regret it!!