Privacy Policy for Chicagoland Pergolas

Welcome to Chicagoland Pergolas (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chicagolandpergolas.com (the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Site.

1. Information We Collect

Personal Information

We may collect personally identifiable information when you voluntarily provide it, such as when you:

Contact us via forms, email, or phone
Request a quote or consultation
Subscribe to newsletters or promotions
Participate in surveys or promotions

This information may include:

Name
Email address
Phone number
Mailing address
Project details (e.g., pergola preferences, budget)

Non-Personal Information

We automatically collect certain non-personal information when you visit our Site, including:

IP address
Browser type and version
Pages visited and time spent on the Site
Referring website
Cookies and tracking technologies (see “Cookies” section below)

2. How We Use Your Information

We may use the collected information for the following purposes:

To respond to inquiries and provide customer service
To process quotes, orders, and service requests
To send promotional emails (if you opt-in)
To improve our Site, products, and services
To analyze user behavior and trends
To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

Service Providers: Trusted third parties who assist in website operations, marketing, or customer service.
Legal Compliance: When required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze Site traffic, and personalize content. You can disable cookies in your browser settings, but some Site features may not function properly.

5. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

6. Data Security

We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Opt-out of marketing communications
Restrict or object to data processing
Request data portability

To exercise these rights, contact us at info@pergolasohio.com.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@pergolasohio.com

Thank you for trusting Chicagoland Pergolas with your privacy!